HOMENHANCEMENTS PRIVACY POLICY
Last updated: June 7, 2026
This Privacy Policy describes how HOMEnhancements, also referred to as Home Enhancements, "we," "us," or "our," collects, uses, discloses, and protects personal information when you visit www.homenhancements.com, contact us, submit a form, request information, sign up for marketing emails, or otherwise interact with us.
Home Enhancements is a corporate and informational website. It does not currently operate as an online shopping cart and does not process online retail checkout transactions through the website. If you purchase products through a distributor, showroom, builder, contractor, or other third party, that third party's privacy practices may also apply.
Contact information
HOMEnhancements
1505-A Kelly Blvd
Carrollton, TX 75006
United States
Email: info@homenhancements.com
Phone: 972.416.6090
Website contact page: https://homenhancements.com/contact-us
Information we collect
We may collect the following types of personal information:
- Contact information, such as your name, email address, phone number, company name, mailing address, and business contact details.
- Inquiry and quote information, such as project details, product interests, messages, distributor or builder information, and any information you provide through a contact form or quote request.
- Marketing information, such as newsletter signup status, marketing preferences, email engagement, and communications through HubSpot.
- Website usage information, such as IP address, browser type, device information, pages viewed, referral source, date and time of visit, and interactions with forms or emails.
- Communications, such as emails, phone call notes, form submissions, and records of customer or business inquiries.
- Business and account information, such as customer, distributor, builder, contractor, or project information when you communicate with us about products, orders, warranties, bids, or services.
We do not intentionally collect sensitive personal information through the website. Please do not submit sensitive personal information through our website forms unless specifically requested.
How we collect information
We collect information directly from you when you submit forms, sign up for emails, call us, email us, or otherwise communicate with us. We also collect information automatically through cookies, analytics technologies, HubSpot tracking tools, server logs, and similar technologies. We may receive information from affiliates, distributors, business partners, service providers when needed for business operations.
How we use information
We use personal information to:
- Respond to inquiries and quote requests.
- Provide information about products, programs, catalogs, specifications, samples, and services.
- Communicate with builders, distributors, contractors, developers, customers, and prospects.
- Send marketing emails through HubSpot where permitted by law.
- Maintain, secure, and improve our website.
- Understand website activity, campaign performance, and customer interest.
- Manage business records, customer relationships, and internal operations.
- Support order, warranty, accounting, and customer service processes where applicable.
- Protect against fraud, misuse, unauthorized access, and legal claims.
- Comply with legal, accounting, tax, and regulatory obligations.
Marketing emails
You may unsubscribe from marketing emails at any time by clicking the unsubscribe link in an email or contacting us. We may still send non-marketing communications, such as responses to your inquiry, transactional messages, legal notices, or customer service communications.
Phone numbers and SMS
We may collect phone numbers to respond to inquiries, provide customer service, coordinate business communications, or discuss projects. We do not use phone numbers for SMS text message marketing unless a separate SMS consent process is provided.
Cookies and tracking technologies
We use cookies, web beacons, pixels, tags, server logs, and similar technologies to operate our website, remember preferences, understand site traffic, measure marketing performance, and improve our services. HE currently uses HubSpot tracking and related website tools. Your browser may allow you to block or delete cookies, but some website features may not work properly if cookies are disabled.
Do Not Track and Global Privacy Control
Some browsers offer "Do Not Track" signals. Because there is not one uniform industry standard for Do Not Track, we do not currently respond to general Do Not Track signals. Where legally required, we will honor recognized opt-out preference signals, such as Global Privacy Control, for applicable sale or sharing opt-outs.
How we share information
We may share personal information with:
- Website hosting, IT, security, and support providers.
- Affiliates, related companies, distributors, sales representatives, or business partners when needed to respond to inquiries or provide products and services.
- Professional advisors, such as attorneys, accountants, insurers, and auditors.
- Government authorities, courts, law enforcement, or other parties when required by law or to protect rights and safety.
- Successors or potential successors in connection with a merger, acquisition, financing, restructuring, or sale of assets.
We do not sell personal information for money.
Data retention
We keep personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including to respond to inquiries, maintain business records, support customer relationships, comply with legal and accounting obligations, resolve disputes, enforce agreements, and protect our rights. We may retain some information in backup, archival, tax, warranty, accounting, or legal records as required or permitted by law.
Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. No website, email system, or electronic storage method is completely secure. You should use caution when submitting information online.
Children's privacy
Our website is intended for business and general audience use and is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to us, please contact us so we can take appropriate action.
Third-party links
Our website may link to third-party websites, distributors, social media platforms, service providers, or business partners. We are not responsible for the privacy practices or content of third-party websites.
United States focus
Our website is operated from the United States and is intended primarily for users in the United States. If you access the website from outside the United States, your information may be transferred to and processed in the United States.
CALIFORNIA PRIVACY RIGHTS AND NOTICE AT COLLECTION
This section applies to California residents and is intended to supplement the rest of this Privacy Policy. The California Consumer Privacy Act, as amended by the California Privacy Rights Act, gives eligible California residents certain rights regarding their personal information. We will apply this section to the extent required by applicable law.
Categories of personal information collected
In the past 12 months, we may have collected the following categories of personal information, depending on how you interact with us:
1. Identifiers, such as name, email address, phone number, billing address, shipping address, account name, IP address, and online identifiers.
2. California customer records information, such as contact information, billing information, payment-related information processed by payment providers, and customer service records.
3. Commercial information, such as products purchased, viewed, returned, reviewed, quoted, or considered.
4. Internet or other electronic network activity, such as pages viewed, interactions with our websites, referral sources, device information, cookie identifiers, and advertising interactions.
5. Approximate geolocation information, such as location inferred from IP address.
6. Audio, electronic, visual, or similar information, such as product review content, images you submit, emails, contact form submissions, or customer service communications.
7. Professional or business information, such as company name, role, business contact details, and project information when you submit a quote request, business inquiry, or account request.
8. Inferences, such as product preferences, marketing segments, or likely interests based on purchases, website activity, or communications.
9. Sensitive personal information, only to the limited extent it is processed through account login credentials, payment processing, or fraud/security processes. We do not use or disclose sensitive personal information to infer characteristics about you.
Sources of personal information
We collect personal information from you, from your device and browser, from Shopify or our website platform, from payment processors, from shipping and fulfillment providers, from analytics and advertising tools, from HubSpot, from Microsoft Dynamics 365 Business Central, from product review tools, and from communications with us.
Purposes for collection, use, disclosure, and sharing
We collect and use personal information to operate our websites, process orders, provide products and services, manage accounts, respond to inquiries, process returns, prevent fraud, provide customer support, send administrative messages, send marketing emails where permitted, improve our websites and products, measure advertising performance, personalize advertising where applicable, comply with legal obligations, enforce our policies, and protect our rights.
Categories of third parties and service providers receiving personal information
We may disclose personal information to website hosting and e-commerce platforms, Shopify, payment processors, fraud prevention providers, shipping carriers, fulfillment and warehouse providers, customer service providers, HubSpot, Microsoft Dynamics 365 Business Central, analytics providers, advertising partners, product review providers, professional advisors, legal and compliance providers, government authorities when required, and successors in a business transaction.
Sale or sharing of personal information
We do not sell personal information for money. However, some analytics, advertising, retargeting, and social media pixels may involve the disclosure of identifiers, internet activity, commercial information, or inferences to advertising or analytics partners in a way that may be considered a "sale" or "sharing" under California privacy law. You may opt out of this type of sale or sharing by using the "Do Not Sell or Share My Personal Information" link on the applicable website, adjusting cookie preferences where available, or contacting us using the contact information in this Privacy Policy.
Right to know, access, correct, and delete
California residents may request that we disclose the categories and specific pieces of personal information we have collected about them, the categories of sources, purposes for collection, categories of third parties to whom information was disclosed, and the categories of personal information sold or shared. California residents may also request correction of inaccurate personal information and deletion of personal information, subject to legal exceptions.
Right to opt out of sale or sharing
California residents may opt out of the sale or sharing of personal information. We will honor legally required opt-out preference signals, such as Global Privacy Control, where required and technically feasible.
Right to limit use of sensitive personal information
We do not use or disclose sensitive personal information for purposes that require a right to limit under California privacy law. If our practices change, we will update this Privacy Policy and provide a method to exercise this right where required.
No discrimination
We will not discriminate against you for exercising your privacy rights. We may still offer different prices, rates, or service levels where permitted by law and reasonably related to the value of your data, but we do not currently offer financial incentive programs in exchange for personal information.
Authorized agents
You may use an authorized agent to submit a California privacy request. We may require proof that the agent has authority to act on your behalf and may also require you to verify your identity directly with us, unless otherwise prohibited by law.
How to submit a request
To submit a privacy request, contact us using the privacy contact listed in this Privacy Policy. Please include enough information for us to verify and process your request. We may ask for additional information only as needed to verify your identity, protect your information, and comply with law.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with an updated "Last updated" date. Your continued use of the website after an update means the updated Privacy Policy applies to your use going forward.
Contact us
For questions or privacy requests, contact us at info@homenhancements.com, call 972.416.6090, or write to HOMEnhancements, 1505-A Kelly Blvd, Carrollton, TX 75006, United States.
