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HOMEnhancements is a leading provider of innovative lighting and fan solutions tailored specifically for builders and construction professionals.


FAQ'S

We specialize in a wide range of lighting solutions, including LED lighting, decorative fixtures, ceiling fans, and outdoor lighting. Our products are designed for high-quality performance while offering modern, stylish designs suitable for residential and commercial applications specifically for new single-family homes and multifamily development projects.

We primarily serve distributors in the single-family home building industry as well as those in the multifamily and hospitality sectors. Our lighting solutions are designed to meet the specific needs of these markets, ensuring high-quality, stylish, and functional options for residential projects and some commercial applications.

Yes, we do! We understand that every project has unique needs, and we're happy to work with our distributors to create custom lighting solutions that align with specific design requirements. Whether it's modifying an existing fixture or developing a completely new design, our team is equipped to deliver high-quality, customized lighting that meets your project specifications. Contact us to discuss your needs, and we'll help bring your vision to life.

We do not require minimum order quantities (MOQs). Whether you're a large or small distributor, we aim to provide flexibility in ordering so you can purchase the exact quantity you need, no matter the size of the project. This allows you to manage inventory efficiently and reduce excess product costs. Additionally, we offer competitive pricing for bulk orders and volume discounts for larger projects. If you’re working on a major development, feel free to contact our sales team to discuss custom pricing options for your order size.

Yes, we provide tiered pricing for bulk orders. Larger orders often qualify for significant discounts. For specific pricing information, please contact your sales representative and provide them with your specifics so we can accommodate your needs.

Order lead times can vary based on the size of the order and the shipment location. Typically, small orders are processed and shipped within 1-2 business days, while larger orders may take up to 5 business days to prepare. Delivery times will also vary depending on the destination and shipping method chosen, generally taking between 5-7 business days. Our team will keep you informed throughout the fulfillment process to ensure a smooth experience.

Yes, we can provide product samples for evaluation before placing bulk orders. Please reach out to our sales team to request a sample and discuss terms.

Yes, all our lighting fixture products come with a comprehensive manufacturer’s warranty to our distributors. The warranty period typically ranges from 1 to 2 years depending on the product. We stand behind the quality of our products and are committed to providing support if issues arise.

Our products meet or exceed industry standards and are certified by various organizations, including UL, ETL, and Energy Star. We ensure all our lighting solutions are safe, energy-efficient, and compliant with regional building codes.

Absolutely! Our team can work with you or your design team to create a lighting plan that suits your project specifications, ensuring the best lighting solutions for aesthetics, energy efficiency, and function.

You can easily request a quote or place an order by contacting our sales team via phone or email. You may also fill out the inquiry form on our website, and we’ll get back to you promptly with a custom quote.

Returns require prior written authorization and must be requested within four (4) months from the shipment date. All items must be in their original packaging and salable condition, with a minimum 20% restocking fee applied to credits. Special orders and discontinued items are non-returnable. For complete details, please refer to our Return Policy.

No, we do not typically ship internationally. We can ship to certain countries depending on electrical standards. Please contact your sales representative to discuss specific details.

We accept multiple forms of payment, including wire transfers, credit cards, and purchase orders for approved accounts. Payment terms can be discussed directly with our sales team.

Yes, once your order has been processed and shipped, we will provide you with tracking details so you can monitor the delivery status.

Yes, we provide free freight on orders that meet the required minimum purchase amount. Shipments are sent from Carrollton, TX, or other approved locations in the U.S. If your order qualifies and the invoice is paid on time, you'll receive free shipping. For orders that don’t meet the minimum, freight, handling, and any extra carrier fees will be charged. For more details, please refer to our Freight Policy.

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